【For Visitors to Japan】Peace of Mind During Your Rental Car Trip

ANR Medical
2 days ago
3 min read

One-Stop Medical Support by OTS Rent-a-Car × Okinawa International Clinic

For travelers exploring Okinawa or Japan by rental car, it’s natural to worry: “What if I get sick during my trip…?”

In Japan, especially, there are several common concerns:

Language barriers
Not knowing how to find a hospital
Potentially high medical costs

That’s why today we introduce a reliable medical support system provided by OTS Rent-a-Car’s VIP Premium Plan (One Two Support Travel Insurance) and Okinawa International Clinic (Nuchimaasu-go).

■ What is One-Stop Medical Support?

Even if you feel unwell during your rental car trip, you can receive smooth and comprehensive support through the following steps:

① 24/7 Consultation in Your Native Language

You can contact us anytime. Medical interpreters are available, so there’s no need to worry about language barriers. If you feel unwell, don’t hesitate to reach out.

② Doctor House Calls & Nurse Visits

Depending on your condition, a doctor or nurse can visit your hotel. Medical care can be provided directly in your room.

③ Clinic & Hospital Arrangements

We will guide you to the most appropriate medical facility based on your symptoms. We also assist with reservations and transportation.

④ Medication Preparation & Delivery

Prescribed medications can be picked up at a pharmacy or delivered directly to your hotel.

All services are provided seamlessly in one stop.

■ About Costs (Important)

Medical expenses in Japan can sometimes be high. However, customers enrolled in the OTS Rent-a-Car VIP Premium Plan can receive medical services cashlessly with no out-of-pocket expense (within coverage limits).

For details on coverage and conditions, please check: https://www.otsinternational.jp/otsrentacar/en/guide/vip/

This allows you to receive medical care immediately without financial concern.

■ Conditions We Can Treat

We provide support for a wide range of common travel-related health issues:

Fever / cold symptoms
Stomach pain / vomiting
Cough / sore throat
Allergies
Dehydration / heatstroke
Sunburn
Cuts / injuries
STDs, etc.

Even if you’re unsure whether you need to see a doctor, you’re welcome to consult us.

■ Additional Support Services

If necessary, we also provide:

Medical examinations and test arrangements
Transportation to hospitals
Hospital admission and discharge support
Medical evacuation to your home country

■ Common Real-Life Cases

Injuries during marine activities
Sudden fever or illness
Food poisoning
Feeling unwell while driving

Unexpected health issues can easily occur during travel.

■ How to Use the Service

If you feel unwell, simply call:

0120-934-237

When calling, please say: “I would like to use Okinawa International Clinic through OTS Rent-a-Car insurance.”

This will ensure smooth assistance.

■ Summary

Peace of mind during travel depends on preparation.

By enrolling in the OTS Rent-a-Car VIP Premium Plan:

No worries about medical costs
No language barriers
No stress in finding a hospital

You can fully enjoy your trip with confidence.

If you are planning to rent a car in Okinawa, we highly recommend considering the VIP Premium Plan. In case of emergency, Okinawa International Clinic (Nuchimaasu-go) is here to support you.

Okinawa International Clinic https://www.okinawa-international-clinic.org/

■ Frequently Asked Questions (FAQ)

■ Insurance & Costs

Q. Will I really not have to pay medical expenses? A. If you are enrolled in the VIP Premium Plan, medical services are cashless within the coverage range. Note: Treatments outside coverage may require payment.

Q. What is the coverage limit? A. Up to:

Injury: JPY 5,000,000
Illness: JPY 5,000,000
Transportation, etc.: JPY 5,000,000

Q. Who is covered by the insurance? A. All individuals registered in the rental car contract, including passengers.

■ How to Use

Q. What should I do if I feel unwell? A. Please call 0120-934-237 and say you would like to receive treatment using OTS Rent-a-Car insurance.

Q. Do I need a reservation? A. No reservation is required. We will assist you immediately when you call.

Q. Is support available at night or early morning? A. Yes, we provide 24/7 support.

■ Medical Care & Support

Q. Is it okay if I don’t speak Japanese? A. No problem. Medical interpreters will assist you.

Q. Can I receive treatment at my hotel? A. Yes. We offer online consultations, house calls, and clinic visits depending on your needs.

Q. What if I need to go to a hospital? A. We will arrange the hospital, transportation, and interpretation services.

Q. How do I receive medication? A. You can pick it up at a pharmacy or have it delivered to your hotel.

■ Exclusions

Q. When is insurance not applicable? A. The following may not be covered:

Pre-existing conditions
Pregnancy and childbirth
Dental treatment
Dangerous sports
Injuries from fights

Q. What if hospitals are crowded?

A. We will guide you to alternative facilities or offer online consultation depending on the situation.